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How to check if WhatsApp is down
In This Article
Have you ever typed out a time-sensitive WhatsApp message only to be greeted with the dreaded clock icon when you hit send?
We’ve put together this guide to help you figure out whether WhatsApp is down for everyone or just you.
What you’ll need
The Short Version
How to check if WhatsApp is down
Step1
Restart WhatsApp
If WhatsApp appears to be down, the first thing we’d recommend doing is restarting the app. You can also restart your device if you want to be extra thorough.
Step2
Check your device is connected to the internet
If restarting the app doesn’t work, it’s worth checking your internet connection. One indicator of internet problems on WhatsApp is the small clock icon next to undelivered messages.You can also try moving from Wi-Fi to 5G (or vice versa) and refreshing your browser to see if you’re experiencing poor signal in other apps.
Step3
VisitDowndetector
If all else fails, we recommend checking Downdetector or a similar website to see if anyone else is experiencing the same problem as you. If so, this could be indicative of an outage as opposed to an issue connecting on your end.
Troubleshooting
Make sure you have the latest version of WhatsApp running on your device as using an outdated version of the app can cause problems.
You can report any issues you experience in WhatsApp by tapping Settings, then Help and Help Center. Then scroll down to the bottom of the page and select Contact Support.
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Hannah joined Trusted Reviews as a staff writer in 2019 after graduating with a degree in English from Royal Holloway, University of London. She’s also worked and studied in the US, holding positions …
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We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
Why trust our journalism?
Founded in 2003, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.
Today, we have millions of users a month from around the world, and assess more than 1,000 products a year.
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
