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How to check if Spotify is down
In This Article
Spotify not working? There are few things more frustrating than setting off on your daily commute only to find you’re stuck sitting in silence.
Here’s how to find out if Spotify is down for you or everyone, along with some simple steps you can take to resolve this issue.
What you’ll need
The Short Version
How to check if Spotify is down
Step1
Restart the Spotify app
If you’re experiencing problems with Spotify, the company first recommends you close and restart the app.
Step2
Check your internet connection
Try switching from Wi-Fi to mobile data or vice versa. Alternatively, see if you can load other apps and websites – if those are connecting fine, your issue likely lies with Spotify and not your internet connection.
Step3
Update the Spotify app
Head to your app store and search ‘Spotify’ to see if any updates are waiting for you.
Step4
Visit theSpotify StatusX (Twitter) account
If Spotify is down, the streaming service will let users know here. You can also head to@SpotifyCaresorSpotify’s support pagefor more specific tech queries.
Step5
CheckDownDetector
This will let you know if Spotify is down for others based on user reports.
Troubleshooting
If Spotify only appears to be down for you and your app won’t connect to the internet, it could be that your app is in Offline Mode.To take Spotify out of Offline Mode on your phone/tablet, tap your profile picture in the Spotify app, tap Settings And Privacy and select Playback. If Offline is switched on, you can toggle it off here. You can also access this setting on your PC by clicking the Spotify or the Windows menu and toggling off Offline Mode.
If you’re unable to sign in to Spotify with Facebook or Apple, it might be that the app is in offline mode. To resolve this issue, sign in with an email address and password instead and follow the troubleshooting steps above.Alternatively, contactFacebookorApplefor assistance.
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Hannah joined Trusted Reviews as a staff writer in 2019 after graduating with a degree in English from Royal Holloway, University of London. She’s also worked and studied in the US, holding positions …
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Founded in 2003, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.
Today, we have millions of users a month from around the world, and assess more than 1,000 products a year.
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
